Solar Repairs
Diagnose inverter faults, communication failures, low production, and other performance issues.
Request a repair →Solar Service & Maintenance
Your solar investment deserves ongoing attention.
Professional troubleshooting, system monitoring, and long-term support for residential and commercial solar installations across Massachusetts, Rhode Island, and Connecticut.
How Beacon can help
One team for the life of your system.
Residential Monitoring
Ongoing system visibility and issue identification through a structured residential protection program.
Explore residential protection →Commercial O&M
Portfolio monitoring, preventive maintenance, reporting, and corrective service for commercial and multifamily assets.
Request an O&M proposal →Protection programs
Proactive care. Practical support.
Choose ongoing residential monitoring or a tailored commercial operations and maintenance agreement. Plan coverage, eligibility, and pricing are confirmed before enrollment.
For homeowners
Residential Solar Protection
A proposed monthly service membership designed to help owners stay informed and address system issues sooner.
- Monitoring and production exception review
- Notification and initial remote troubleshooting when issues are detected
- Service coordination and repair recommendations
- Optional site inspections and additional services by agreement
Pricing coming after plan approval. Coverage, exclusions, response times, and onboarding requirements will be provided before enrollment. Repairs and replacement parts are not represented as included.
Ask About Residential Plans →For businesses & portfolios
Commercial Operations & Maintenance
Customized O&M services for building owners, asset managers, associations, and solar portfolios.
- Remote monitoring and performance exception management
- Preventive inspection and maintenance scopes
- Corrective maintenance and inverter support
- Reporting, warranty coordination, and asset documentation
Custom proposal. Scope and fees depend on system size, equipment, access, reporting needs, and service level.
Request Commercial O&M Quote →Service process
Clear steps from issue to resolution.
01 · Tell us about the system
Provide the site address, equipment information, and symptoms or alerts.
02 · We assess the issue
Our team reviews available monitoring data and determines the appropriate next step.
03 · Service & follow-up
We coordinate approved work and document findings and recommendations.
Frequently asked questions
Good to know
Can Beacon service solar installed by another company?
We review third-party systems for service eligibility based on equipment, system condition, available documentation, and location. An initial evaluation may be required.
Does a protection membership include replacement parts and labor?
Not automatically. Included services, repair labor, parts, exclusions, and any service discounts will be clearly described in the approved plan agreement.
Do you support commercial and multifamily portfolios?
Yes. Beacon can propose a site-specific or portfolio-wide O&M scope, including monitoring, maintenance, reporting, and corrective service.
Will a monitoring subscription guarantee energy production?
No. Monitoring helps identify potential problems but does not guarantee system uptime or energy production. Any contractual performance commitment must be separately agreed in writing.
Service request
Request Solar Service
Tell us about your solar system and what needs attention. Our service team will review your request.
For immediate electrical hazards, contact emergency services. This form is not monitored for emergencies.