We were left without a monitoring service after Sungevity, our solar system installer, filed for bankruptcy. We had noticed our meter was not recording any electrical generation from the panels, so after an internet search we called Beacon Solar for assistance. Mike returned our call promptly and came by for an inspection at which time we signed on for the annual monitoring plan. It has paid for itself many times over as Beacon first identified that we no longer had the ability to read generation from the system remotely. A remote monitoring system with a phone app was quickly installed by Clay which allowed for the determination that our inverter had failed. Beacon arranged for its replacement under the existing warranty and Clay promptly installed it to get our system up and running again. Mike was also able to identify a loose connection to my monitoring hardware via a phone conversation thus eliminating the need and expense of a house call.
I am very pleased with the monitoring service and the technical installation and replacement services provided.
Service with Beacon
Customer service is second to none. Had a issue with my system and the company I had previously went out of business. Beacon came out right away and fixed the problem and had me up in less than a week. Highly recommend this company for all your solar needs.
A shout out to Michael Goulart
Mike has been to my home twice–there had been a problem with a previous installer where the company had gone belly up. He was very clear in his communications and relaxed and very helpful. Great guy! I feel that I am with a good company. Thanks, Mike, it is a pleasure doing business with you.
Mike was very informative and answered all my questions. It was a smooth and easy process and we were up and running in no time. I would go with Beacon Solar instead of any other solar company out there. They have been around for years and are a local company.
Review of Mike Goulart
Mike does a great job, and has helped out a lot. He has been very patient with me.